Returns & Exchanges
At Tekkie Town, we want you to step out in style and comfort, which is why we offer a flexible 30-day return policy on all footwear and apparel. If you aren't completely satisfied with your purchase, you can return it for a full refund or exchange provided it is in its original, unworn condition.
Return Process
- 1.Initiate Your Return
Log into your account and navigate to 'Order History' to select the items you wish to return and receive a unique Return Authorization Number.
- 2.Pack the Merchandise
Place the unworn items back in their original packaging, ensuring all tags are attached and the shoebox is protected by an outer shipping layer.
- 3.Ship It Back
Attach the prepaid shipping label provided in your original package and drop it off at any authorized courier point or Tekkie Town retail location.
- 4.Receive Your Refund
Once our warehouse inspects the items, we will process your refund to your original payment method within 7 to 10 business days.